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  • Who are We
  • Our Courses
  • Find Out More
  • Virtual Training FAQS
  • Quick Reads
  • Contact Us
What is virtual training?

Virtual training refers to educational or professional development programs that are delivered online, allowing participants to learn remotely using their computers or mobile devices. It provides flexibility and accessibility for learners who may not be able to attend in-person classes.

What technology do I need for virtual training?

To participate in virtual training, you will need:

- A computer, laptop, tablet, or smartphone with a stable internet connection.
- A web browser (Google Chrome, Mozilla Firefox, Safari, etc.) with updated software.
- Audio output and input capabilities (speakers and microphone) for interactive sessions.
- Optional: Webcam for video conferencing (if required by the training program).

How do I join a virtual training session?

Once you're enrolled in a virtual training program, you'll typically receive an email with instructions and a link to access the session. Click the link at the designated time, and you'll be directed to the virtual training platform.

What if I encounter technical issues during the session?

If you experience technical problems during a session, try these steps:

1. Check your internet connection: Ensure you have a stable internet connection.
2. Refresh the page: Refresh your browser to see if the issue resolves.
3. Clear cache and cookies: Clearing your browser's cache and cookies might help.
4. Try a different browser: If the issue persists, try accessing the session using a different browser.
5. Restart your device: Sometimes a simple restart can solve technical glitches.
6. Contact support: If none of the above works, reach out to our support team for assistance.

Can I use a mobile device for virtual training?

Yes, you can use a smartphone or tablet for virtual training. Download any required apps or ensure your browser is compatible with the training platform.

What if I miss a virtual training session?

If you're unable to attend a session, check if we currently offer session recordings. You might be able to access the recording later. Otherwise, get in touch with the us to inquire about missed content.

How can I interact with the instructor and other participants?

Our virtual training platforms usually offer chat features, Q&A sessions, and sometimes breakout rooms for group activities. Follow the instructions provided by the instructor for active participation.

Is technical support available during virtual training?

Yes, our technical support team is available to assist you during virtual training sessions. If you encounter any issues, don't hesitate to reach out to us for help.

Are there any specific software or downloads required?

In most cases, virtual training platforms run directly in your web browser, eliminating the need for software downloads. However, some sessions might require you to download supplementary materials or apps for interactive activities.

How secure is virtual training in terms of my personal information?

We prioritize your privacy and employ industry-standard security measures to protect your personal information. Be sure to review our privacy policy for more details.

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